Following the passing of Royal Decree 463/2020 of 14 March, declaring a state of alert for the management of the health crisis situation caused by COVID-19, we want to let you know that we stand with you and that your safety and that of our staff are our highest priorities. As a result, we regret to inform you that we will be cancelling all bookings with check-ins until 13 April, inclusive.

Similarly, it will not be possible to book any of our hotels for the period between 16 March and 13 April, inclusive.

Do you have a booking at one of our hotels, with a March or April check-in?

  • If you made your booking with a flexible cancellation policy, it will be cancelled automatically.
  • If you booked with a non-refundable rate, please contact us by phone or send an email and we’ll inform you of the different possibilities.
    Fuerte Hoteles: Phone: +34 951 560 715. Email:
    Amàre Hotels: Phone: +34 917 941 287. Email:
    Olée Holiday Rentals: Phone: +34 951 562 088. Email:

Are you planning to visit after the 13th of April?

For the time being, according to the instructions of the appropriate authorities and Royal Decree 463/2020, of 14 March, all bookings remain unchanged. We will be updating this information as measures are indicated with the regional and national authorities responsible for the containment of this pandemic.

We will continue to update the information by this means.

Thanks for placing your trust in us.


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